Beyond Childhood · nationwide family-navigation ratings

Compare State Systems

Family-navigation ratings for all 50 states and Washington, DC. Compare one evidence-defined dimension at a time; there is no overall best-state score.

Public release 2026-08-12.2 · evidence checked 2026-08-02
Important: These ratings describe the usability and transparency of official adult-service pathways and evidence. They do not measure service quality, capacity, funding adequacy, eligibility, provider fit, or individual outcomes.
What a zero means: Beyond Childhood completed the documented official-source search but did not find a qualifying public route or evidence set. It does not mean the underlying resource, provider, rate, or service does not exist. Send us a missing official resource.

Public source usability

How usable the official public source set is for a family trying to find the adult developmental-disability front door and the next step.

What qualifies

An official, publicly accessible source set identifies the adult developmental-disability front door without requiring an account or professional intermediary.

Missing evidence: Score 0 only after the complete official-source search succeeds but finds no qualifying public route or evidence. Use Could Not Evaluate only when a technical, access, contradiction, or currentness failure prevents a valid review.

Freshness: Recheck direct entry and locator sources monthly; recheck supporting process sources quarterly.

How 0–4 works

  1. 0: The complete search found no qualifying public route or evidence, or qualifying evidence satisfied none of the observable indicators.
  2. 1: One indicator is present.
  3. 2: Two indicators are present.
  4. 3: Three indicators are present.
  5. 4: All four indicators are present.

Observable indicators

  1. A direct start action is stated.
  2. A phone, locator, or local-routing method is provided.
  3. At least two distinct access stages are explained in family-facing language.
  4. The source set connects the family to eligibility, services, provider discovery, and review/status help.
What it means: A higher score means the official web path is easier to use. It does not mean services are easier to obtain.
Public source usability — 51 scored; 0 Could Not Evaluate
StateRatingDimension rankConfidenceCheckedWhy
Alabama4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official Call Center, support-coordination, eligibility-document, regional-review, and priority-list route; current official waiting-list, opening, reconfirmation, enrollment, assessed-need, and service-authorization overview; current official five-region county map with office, incident, on-call, certification, and quality contacts; current official county-and-category provider listing

Exact location: Start the Alabama waiver application; Understand Alabama DD waiver access; Find the Alabama DD Regional Office for your county; Search Alabama's certified provider directory; Use Alabama DD waiver appeals; Review the current Alabama DD operating manual; Action Kit start-alabama-dd-waiver-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Alaska4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official DD criteria, application, Registry, waiver-draw, Notice-to-Proceed, and care-coordinator route; current official regional DDRC application, Medicaid-document, option, and referral help; current official DD determination, Registry, IDD, ISW, application-review, service-request, and program-management owner; current official DD, DDRR, waiver, provider, fair-hearing, and support-document form hub

Exact location: Apply for an Alaska developmental-disability determination; Find an Alaska Developmental Disabilities Resource Connection; Use Alaska's IDD Unit; Open Alaska's approved SDS forms; Review Alaska waiver-provider certification and complaints; Review Alaska HCBS waiver options and eligibility; Use Alaska's current Uni-08 fair-hearing route; Action Kit start-alaska-dd-determination

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Arizona4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official DDD application, adult eligibility, office, contact, and administrative-review entry; current official application instructions, records checklist, and submission routes; current official HCBS Qualified Provider directory; provider-supplied availability fields require direct verification; current official planning participation, provider choice, Support Coordinator choice, service correction, and grievance rights

Exact location: Start the Arizona DDD eligibility process; Use the DDD eligibility application checklist; Search Arizona DDD qualified providers; Review individual and family rights in Arizona DDD; Review DDD health plans and HCBS authorization; Appeal a DDD Notice of Adverse Benefit Determination; Action Kit start-arizona-ddd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Arkansas4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official DDS Intake and Referral route, including telephone and online request; current official CES clinical-review, functional-criteria, waitlist, slot-offer, service, and provider-list route; current official Medicaid application and DDS Intake and Referral route; current official PASSE care-coordination, person-centered service-plan, integrated-service, and eligibility overview

Exact location: Start with Arkansas DDS Intake and Referral; Review the Arkansas CES Waiver; Apply for Arkansas services; Understand Arkansas PASSE care coordination; Open the Arkansas CES provider list; Review the Arkansas Independent Assessment manual; Use Arkansas PASSE beneficiary support; File an Arkansas DHS appeal; Action Kit start-arkansas-dds-intake

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

California4/4#1High2026-08-02

All four usability indicators are present.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: DDS supplies a regional-center locator and connected explanations of eligibility, entitlement, planning, services, and provider-directory limitations.

Exact location: DDS Regional Center Listings, Lanterman Act, IPP, Services, and Provider Directory status pages

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Colorado4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: Find the Case Management Agency and Community Center Board for your county; Colorado intellectual and developmental disability services and supports; Find Colorado HCBS and IDD providers; Health First Colorado appeals; Action Kit start-colorado-cma-intake

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Connecticut4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: DDS eligibility and applications; Apply for DDS services; DDS intellectual-disability eligibility requirements; DDS qualified-provider information; DSS Autism Waiver provider enrollment and contacts; DDS Options for Appeal; DDS ombudsperson and complaint route; Action Kit start-connecticut-dds-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Delaware4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current online, paper, Spanish, help, timeline, and appeal route; current eligibility and service overview; current service and county provider listings; current official forms and standards register

Exact location: Apply for DDDS services; About DDDS eligibility and adult services; DDDS Authorized Provider Network; DDDS forms, policies, and provider standards; Action Kit start-delaware-ddds-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Florida4/4#1High2026-08-02

All four usability indicators are present.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: The official set supplies application modes, regional routing, iBudget and support-coordination guidance, and a provider search.

Exact location: APD Apply, iBudget, Provider Search, and Planning Resources pages

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Georgia4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: Apply for DD Services; Find a Regional Field Office; Find DBHDD Services and Provider Search; FY 2027 Community Provider Manuals; Contact DBHDD Constituent Services; Action Kit start-georgia-dd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Idaho4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official adult-DD application, criteria, regional submission, independent-assessment, notice, and service-choice route; current official Idaho Medicaid online, telephone, written-notice, renewal, and appeal route; current official Traditional plan-developer, Individual Support Plan, provider-list, and conflict-boundary route; current official adult-DD provider and plan-developer list route

Exact location: Apply for Idaho adult developmental-disability programs; Apply for Idaho Medicaid; Use Idaho Traditional support services; Find Idaho adult-DD plan developers and providers; Review Idaho developmental-disability agency information; Use Idaho Medicaid appeals and fair hearings; Action Kit apply-idaho-medicaid

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Iowa4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current online, telephone, mail, fax, email, local-office, preparation, and enrollment route; current seven-waiver eligibility, service, application, and waiting-list overview; current application flow, waiting-list, comparison, forms, contacts, and program resources; current SSA and Iowa HHS disability-determination routes and limits

Exact location: Apply for Iowa Medicaid; Compare Iowa HCBS waiver programs; Use Iowa HCBS program and waiver resources; Understand Iowa disability determination; Start and troubleshoot Iowa HCBS; Find an Iowa Medicaid provider; Prepare for the current Iowa HCBS assessment; Appeal an Iowa HHS or managed-care action; Action Kit complete-iowa-program-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Kansas4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official I/DD eligibility, CDDO entry, waiting-list, offer, MCO, provider-choice, and self-direction authority; current official HCBS Access Guide with county-linked entry points and human-help routes; current official CDDO program-eligibility policy that is separate from functional and financial eligibility; current official I/DD individual-choice, provisional-plan, CDDO access, and provider-affiliation form hub

Exact location: Start the Kansas I/DD waiver pathway; Find the Kansas HCBS entry point for your county; Review Kansas I/DD program-eligibility policy; Use current KDADS I/DD and CDDO forms; Use the KanCare appeals and fair-hearing hub; Contact the independent KanCare Ombudsman; Action Kit find-kansas-cddo-start-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Kentucky4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: How to Apply for Waiver Services; Kentucky HCBS Waiver Programs; Michelle P. Waiver; Supports for Community Living Waiver; Kentucky Medicaid Provider Directory; SCL and MPW Regulations; Your Rights as a Waiver Participant; Action Kit start-kentucky-waiver-applications

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Louisiana4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official OIDD single-point-of-entry, four-waiver, tiered-waiver, urgency, and service route; current official Human Services District and Authority contact route; current official person-centered-plan, plan-approval, resource-coordination, monitoring, and self-direction assistance route; current official regional and service-type provider listing; listing is not availability or quality evidence

Exact location: Start with Louisiana OIDD services and programs; Find the Louisiana Local Governing Entity; Understand Louisiana OIDD Support Coordination; Search Louisiana Freedom of Choice providers; Review Louisiana Medicaid Self-Direction; Apply for or manage Louisiana Medicaid; Review Louisiana Medicaid waiver services; Appeal a Louisiana Medicaid action; Action Kit start-louisiana-oidd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Maine4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official application packet, records, regional intake, ten-day contact, eligibility, and appeal route; current official MaineCare, disability-determination, and long-term-care application forms and submission routes; current official residential, case-management, employment, representative-payee, community-support, and broker directory; current official late-2025 service-specific licensing transition and oversight route

Exact location: Apply for Maine Adult Developmental Disability Services; Apply for MaineCare; Search the Maine OADS provider directory; Review Maine HCBS provider licensing; Use the Maine OADS grievance and appeal route; Action Kit start-maine-adult-developmental-services

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Maryland4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: DDA Eligibility Application Process; Regional Offices; DDA Eligibility Application; DDA Guide to Services — October 2025; DDA Advocacy Support Unit; Maryland Provider Search; Action Kit start-dda-eligibility-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Minnesota4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: Minnesota Developmental Disabilities Waiver; County and Tribal Nation human-services directory; Disability Hub Minnesota and home-community services; DHS licensed-program lookup and oversight; Minnesota Health Care Programs provider directory; Minnesota HCBS 245D provider standards; Disability-services appeals, conciliation, and reconsideration; Action Kit start-minnesota-dd-waiver

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Mississippi4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official Regional Center evaluation, level-of-care, Planning List, Medicaid, Support Coordination, Plan of Care, provider choice, BIDD approval, and service-start sequence; current official regional-program, service-area, evaluation, and contact route; current official evaluation, onset, Medicaid, and person-centered-plan overview; current official certified-provider finder, availability-warning, helpline, and crisis route

Exact location: Start Mississippi IDD and ID/DD Waiver services; Find Mississippi IDD Regional Programs; Review Mississippi IDD and person-centered planning FAQs; Find Mississippi certified service providers; Review current Mississippi IDD provider documents; Find the Mississippi Medicaid Regional Office and after-application route; Request a Mississippi Medicaid eligibility hearing; Action Kit start-mississippi-regional-center-evaluation

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Missouri4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official referral, application, records, MAAS, decision, and eligibility-appeal process; current official county-linked Regional Office map, directory, eligibility, and system entry; current official provider enrollment, provider-relations, service-manual, oversight, event, contract, and operational hub; current official MO HealthNet, DMH, DHSS, evidence, representation, and state-benefit hearing route

Exact location: Start Missouri DDD referral and application; Find the Missouri DDD Regional Office; Use Missouri DDD service-provider resources; Use the Missouri state-benefit hearing route; Action Kit start-missouri-regional-office-referral

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Montana4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official eligibility, Vineland, waitlist, offer, TCM, PSP, provider, and self-direction route; older linked artifacts are bounded; current official five-region and satellite-office contact route; current official DDP, 0208, Targeted Case Management, regional, provider, and self-directed overview; current official forms-and-tools hub; dates on individual artifacts must be evaluated before operational use

Exact location: Start Montana DDP eligibility and 0208 waiver access; Find the nearest Montana DDP Regional Office; Review Montana Developmental Disabilities Program services; Open Montana DDP forms and tools; Search Montana DDP provider resources; Use the Montana Office of Administrative Hearings; Action Kit start-montana-ddp-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Nebraska4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official iServe, DD-10, telephone, mail, email, fax, preparation, eligibility, level-of-care, waiver, funding, plan, and contact route; current official DD-10 and multilingual HCBS application register; current official FSW, DDAD, CDD, service coordination, services, agency, independent-provider, and self-direction route; current official July 2026 DD policy, agency and independent directories, incident, quality, fee-schedule, enrollment, and provider-responsibility register

Exact location: Start a Nebraska HCBS DD waiver application; Open Nebraska's multilingual HCBS application forms; Compare Nebraska's three DD waivers and services; Find Nebraska DD agency and independent providers; Respond to a Nebraska HCBS notice of decision; Use the current Nebraska fair-hearing form; Action Kit start-nebraska-dd-waiver-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Nevada4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official three-Regional-Center, eligibility, service-coordination, service, and application route; current official Desert, Rural, and Sierra Regional Center office and intake contacts; current official January 2025 application and checklist and July 2025 financial forms in English and Spanish; current official eligibility evidence, review, notification, and appeal-process source; the complete current notice controls case deadlines

Exact location: Start Nevada Developmental Services; Find a Nevada Developmental Services office; Open current Nevada Developmental Services forms; Review Nevada Developmental Services intake and eligibility policy; Use Nevada Developmental Services service coordination; Search current Nevada Regional Center providers; Review Nevada's ID Waiver; Action Kit start-nevada-regional-center

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

New Hampshire4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official developmental-services entry, program, waiver, provider, and contact hub; current official ten-region Area Agency directory and catchment map; current official application, DD eligibility, level-of-care, service-coordination, planning, service, appeal, and participant-direction rules; current official Area Agency application, comprehensive screening, preliminary recommendation, emergency-arrangement, and hearing authority

Exact location: Start with New Hampshire Developmental Services; Find the correct New Hampshire Area Agency; Read New Hampshire's current He-M 500 rules; Review RSA 171-A:6 service-system entry; Find New Hampshire developmental-service providers; Use New Hampshire developmental-services provider resources; Action Kit start-new-hampshire-area-agency-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

New Jersey4/4#1High2026-08-02

The official path is broad and family-facing.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: DDD supplies an application route, county Community Services Office routing, support-coordination guidance, and provider-search help.

Exact location: DDD Apply page; Provider Search quick guide; Support Coordination page

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

New Mexico4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official application, eligibility, Central Registry, and Regional Office route; current official Regional Office intake and application-assistance route; current official diagnostic, functional, onset, residency, and application authority; current official case-management, ISP, budget, service, and provider route

Exact location: Apply for New Mexico DD Waiver eligibility; Find New Mexico DDSD Regional Offices; Review New Mexico DD Waiver eligibility requirements; Plan New Mexico DD Waiver services and budgets; Review Mi Via planning and fiscal supports; Review New Mexico DD Waiver allocation; Use the New Mexico Medicaid fair-hearing route; Action Kit start-new-mexico-dd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

New York4/4#1High2026-08-02

All four usability indicators are present.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: The Front Door supplies a direct phone route and connects families to eligibility, waiver, regional, care-coordination, and provider resources.

Exact location: OPWDD Front Door, Eligibility, HCBS Waiver, and Provider Directory pages

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

North Dakota4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official Regional DD referral, eligibility, services, provider, self-direction, appeal, and grievance route; current official county-to-eight-region DD office and intake contact route; current official DD program, service, provider, and current-waiver-document route; conflicting effective-date labels are not generalized; current official Traditional I/DD waiver service, Medicaid-member, and crisis overview

Exact location: Start North Dakota developmental-disability services; Find the correct North Dakota Regional DD Office; Review North Dakota Developmental Disabilities Services; Review the North Dakota Medicaid member handbook; Find North Dakota DD providers and service options; Review North Dakota Medicaid and I/DD waiver eligibility; File a North Dakota Medicaid appeal; Action Kit start-north-dakota-dd-services

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Ohio4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current; current

Exact location: DODD Contact Form; County Boards of Developmental Disabilities Rules; DODD Certification and Registration Verification; Ohio Medicaid Provider Search; Free Choice of DODD Waiver Providers; County Board Complaints and Appeals of Adverse Action; Action Kit start-ohio-county-board-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Oklahoma4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official Liberty intake, application-submission, status-update, email, telephone, and mailing route; current official DDS application form; current official contracted-provider list updated January 21, 2026; current official DDS program, self-direction, residential, vocational, and provider contact directory

Exact location: Start the Oklahoma DDS application; Download the Oklahoma DDS application; Find current Oklahoma DDS provider agencies; Use the Oklahoma DDS provider and contact directory; Review Oklahoma DDS eligibility requirements; File an Oklahoma DDS client grievance; Review Oklahoma Human Services fair hearings; Action Kit start-oklahoma-dds-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Oregon4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current application, eligibility, and adult-service overview; current CDDP and brokerage directory route; current provider-reported vacancy evidence; current provider oversight

Exact location: Apply for Oregon I/DD services and review eligibility; Oregon I/DD provider and partner directories; Residential provider profiles and vacancy reports; I/DD certification, endorsement, and licensing; Administrative hearings for Oregon I/DD services; Action Kit start-oregon-idd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Rhode Island4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current application, criteria, records, help, and complete-application timeline; current public provider list; current standards, rate, funding-level, and service-request register; current rights, discrimination, and QA reporting guidance

Exact location: Apply for Rhode Island DD services; Find Rhode Island DD service providers; Review DD provider tools, FY26 rates, and funding levels; Know DD service rights; Appeal a Rhode Island DD decision; Action Kit start-rhode-island-dd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

South Carolina4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current centralized intake route and expected contacts; current autism record-review and evaluation guidance; current county and service directory route; current complaint and reconsideration route

Exact location: Request BHDD-OIDD eligibility; Autism eligibility and evaluation; Find a BHDD-OIDD service provider; Resolve a BHDD-OIDD complaint or service dispute; File a South Carolina Medicaid appeal; Action Kit start-sc-oidd-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Utah4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official online, telephone, packet, preparation, 90-day intake, notice, and hearing-rights route; current official citizenship or residency, disability, onset, diagnosis, adaptive-function, exclusion, and waiting-list authority; current May 2026 official eligibility, application, NAQ, waiting-list, and service-entry guide; current official provider-report route with explicit noncomprehensive-list limitation

Exact location: Start the DSPD application; Review Utah DSPD eligibility; Use the current DSPD eligibility and services guide; Find a DSPD provider; Find a DSPD support coordinator; Review current DSPD policies and hearing rights; Request a Utah Medicaid hearing; Action Kit start-utah-dspd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Vermont4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official DDSD entry and policy route; current official agency-network and provider-choice reference; current final adopted HCAR 7.100 application, eligibility, funding, notice, choice, planning, and appeal authority; current official person-centered planning, funding, service, and provider route

Exact location: Start with Vermont Developmental Disabilities Services; Find Vermont Designated and Specialized Service Agencies; Review Vermont's final Developmental Disabilities rule; Plan Vermont developmental services; Review Vermont Supportive ISO standards; Review Vermont's current DDSD System of Care controls; Use the Vermont Human Services Board appeal route; Action Kit start-vermont-dd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Washington4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current form; current; current

Exact location: How to enroll in Developmental Disabilities Community Services; Request for DDCS eligibility determination; Find a DDCS office; How to ask DDCS for services; DDCS counties and provider information; DDCS policy manual and current Planned Action Notice policy; Action Kit start-washington-ddcs-enrollment

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Washington, DC4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current; current; current

Exact location: How to Apply for DDA Services; DDA Intake and Eligibility Determination Procedure; DDA HCA and Pre-Qualified Provider Listing; Action Kit start-dc-dda-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

West Virginia4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official application, Acentra, approved-psychologist, medical, financial, capacity, provider, service, and follow-up route; current official IDDW application, policy, freedom-of-choice, grievance, and reporting form route; current official case-management, planning, budget, authorization, provider, and member-responsibility route; current official IDDW provider-search route; listing is not availability or quality evidence

Exact location: Start the West Virginia IDDW application; Open West Virginia IDDW policy and forms; Review West Virginia IDDW case-management and service responsibilities; Find a West Virginia IDDW provider; Review West Virginia Personal Options; Apply for West Virginia Medicaid; Review West Virginia IDDW member and provider information; Use the West Virginia IDDW notice and fair-hearing route; Action Kit start-west-virginia-iddw-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Wyoming4/4#1High2026-08-02

The official source set exposes 4 of four navigation-usability indicators; a general provider route and review route are both visible.

Why and supporting evidence

Indicators met: 1, 2, 3, 4

Evidence: current official application, eligibility, waiting-list, case-management, planning, and service guide; current official Supports Waiver application form linked from the HCBS document library; current official participant, application, case-manager, provider, complaint, and incident route; current official public provider and case-manager search route

Exact location: Use Wyoming's current Supports Waiver application guide; Start the Wyoming Supports Waiver application; Review Wyoming HCBS participant resources; Find Wyoming DD providers and case managers; Review Wyoming participant-direction responsibilities; Review Wyoming Supports and Comprehensive Waivers; Use the Wyoming Medicaid fair-hearing route; Action Kit start-wyoming-dd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Hawaii3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current official two-step DDD eligibility and Medicaid I/DD Waiver admission route; current official island-specific intake, case-management, crisis, complaint, and Consumer-Directed contact route; current official case-management, person-centered planning, qualified-provider, Consumer-Directed, and support route; current official service-by-setting, qualified-provider, provider-brochure, and Consumer-Directed service route

Exact location: Start Hawaii DDD intake and eligibility; Find the Hawaii DDD intake office and Case Management Unit; Plan Hawaii DDD and Medicaid I/DD Waiver services; Review Hawaii waiver services and providers; Review Hawaii Consumer-Directed service options; Apply for Hawaii Medicaid; Apply for Hawaii Medicaid I/DD Waiver admission; Request a Hawaii DDD review or hearing; Action Kit start-hawaii-ddd-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Illinois3/4#40High2026-08-02

The family must move among separate sources; the set does not operate as a connected end-to-end navigation surface.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: The official set gives a local ISC route, 1-888-DD-PLANS, waiver criteria, and PUNS guidance.

Exact location: Adult DD waiver page; ISC map; Understanding PUNS flyer

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Indiana3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current official BDS Gateway, paper application, local office, FSW, CIH, provider, complaint, and eligibility-resource route; current official online and paper application, local-office, waiver, and Supervised Group Living route; current official provider-services, complaint, quality, and BDS Help route; current official HCBS, ICF/IID alternative, provider approval, enrollment, program, and payment context

Exact location: Apply for Indiana BDS services and review the I/DD waivers; Use the Indiana Bureau of Disabilities Services front door; Use Indiana BDS quality and provider help; Review Indiana Medicaid HCBS provider and payment material; Open current Indiana BDS policies; Action Kit start-indiana-bds-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Massachusetts3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current; current; current; current

Exact location: DDS eligibility for services; DDS eligibility forms; DDS eligibility for adults with autism; Find the DDS office for your city or town; Services for adults with autism only; DDS provider licensing and certification reports; DDS eligibility, planning, and appeals regulation; Action Kit start-massachusetts-dds-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

North Carolina3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current; current; current; current

Exact location: NC Innovations Waiver; How to Apply for the NC Innovations Waiver; LME/MCO Directory; Behavioral Health and I/DD Tailored Plans; North Carolina Innovations Clinical Coverage Policy 8-P; NC Medicaid Beneficiary Help and Appeals; NC Medicaid Ombudsman; Action Kit start-nc-innovations-application

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Pennsylvania3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current; current; current; current

Exact location: Adult Autism Waiver; Apply for the Medicaid Adult Autism Waiver; Adult Community Autism Program; Apply for Medicaid Benefits; Individual Eligibility for ODP Waivers; Intellectual and Developmental Disability Services; Find Intellectual Disability and Autism Providers; Adult Autism Waiver Provider Catalog; Action Kit complete-pennsylvania-waiver-and-medicaid-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

South Dakota3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current official DDD program and intake route; current official application, record, ICAP, eligibility, coordinator, Medicaid, planning, and provider sequence; version 1 May 2023 remains linked by the current program; current official CHOICES program and service route; current official DDD intake, ICAP, level-of-care, final-eligibility, case-management, and provider-role sequence

Exact location: Start with South Dakota Developmental Disabilities intake; Open the South Dakota DDD Application Guide; Review the South Dakota CHOICES Waiver; Review South Dakota DDD and provider responsibilities; Request a South Dakota DSS fair hearing; Action Kit start-south-dakota-ddd-intake

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Tennessee3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current eligibility, Groups 4 through 8, priority, referral-list, benefit, application, and contact authority; current official I/DD, financial, benefit-group, self-referral, service, and Consumer Direction guide; current online, telephone, paper, fax, local-help, preparation, and status route; current enrollment, limited-funding, MCO, DDA regional-intake, and self-referral help route

Exact location: Review ECF CHOICES groups, eligibility, and services; Review the current ECF CHOICES brochure; Apply for TennCare; Use Tennessee ECF CHOICES application help; Contact Tennessee LTSS; Get ECF CHOICES rights, complaint, and appeal help; File a TennCare medical appeal; Action Kit complete-tennessee-medicaid-ecf-eligibility

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Texas3/4#40High2026-08-02

The family must assemble the route across multiple tools rather than one connected family navigation surface.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: The official set gives county/ZIP routing, an intake contact, interest-list explanation, enrollment guidance, and a service-specific FMSA directory.

Exact location: LIDDA directory; interest-list training; HCS FMSA directory; HCS enrollment handbook

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Virginia3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current; current; current; current

Exact location: Waiver Information for Individuals and Families; Find Help and Local CSB/BHA Entry Points; Navigating the DD Waivers; Support Coordination Handbook; Provider Network Supports; Licensing Information and Residential Bed Report; My Life, My Community; Action Kit start-virginia-dd-waiver-screening

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Wisconsin3/4#40High2026-08-02

The official source set exposes 3 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2, 3

Evidence: current statewide entry route; current; current ADRC enrollment route; current 2026 scorecards and rights routes

Exact location: Find an ADRC or Tribal ADRS; Adult disability programs and services; Apply for Family Care, Partnership, or PACE; Family Care, Partnership, and PACE member help; Family Care managed care organizations; IRIS manuals, service-plan policy, and participant resources; IRIS forms, grievances, appeals, and budget requests; IRIS help, consultant agencies, and fiscal employer agents; Action Kit start-wisconsin-adult-ltc

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.

Michigan2/4#51High2026-08-02

The official source set exposes 2 of four navigation-usability indicators; the source set does not connect both a denominator-qualified general provider route and a specific review route.

Why and supporting evidence

Indicators met: 1, 2

Evidence: current; current; current; current

Exact location: Michigan Community Mental Health Services; Official local CMHSP contact list; CMHSP role and statewide public-system entry; 2026 PIHP Customer Services Standards; Michigan licensed-provider directories; Appeal and Grievance Resolution Processes; Michigan Medicaid beneficiary support and hearings; Action Kit start-michigan-cmhsp-intake

Limit: Navigation evidence does not prove eligibility, service availability, quality, fit, or time to service.